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a. dvd player, dvd movie, speakers, TV, and electricity b. frequency Support activities Manage and defend intellectual property, copyrights, and patents. B. efficiency MIS metrics. What type of system did Kaiser Permanente implement in order to improve and prolong the lives of diabetics? This data can offer insight into how the project should be completed. a. Southwest, Horizon, Frontier, and JetBlue. Financial savings, increased technical abilities, and _________ agility are the benefits an organization can receive from outsourcing. C. Benchmarks help to establish baseline values the system seeks to attain C. Ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses. b. Budgeting. From the first assignment brief to its completion, the processes within each stage of a project are measured and compared to goals and objectives. d. borders books, Which of the following is not considered a category within the support value activities in a value chain analysis? Which of the following is not a type of effectiveness MIS metric? 90. A. What refers to the creation of new kinds of intermediaries that simply could not have existed before the advent of ebusiness, including comparison-shopping sites such as Kelkoo and bank account aggregation services such as Citibank? Chief information officer (CIO) The time it takes to respond to user interactions such as a mouse click. C. Social recruiting 95. 8. Which of the following is a benefit an organization can receive from outsourcing? 2. accounting rate of return on investment. What occurs when a new radical form of business enters the market that reshapes the way companies and organizations behave? Select one: Which of the following is not one of the potential pressures that can hurt sales? c. both efficiency and effectiveness MIS metrics 64. D. Chief knowledge officer (CKO). One of her key duties is to calculate her company's market share. Which of the following is not a type of effectiveness MIS metric? WebA. b. Which type of ebusiness marketing technique induces websites or users to pass on a marketing message to other websites or users, creating exponential growth in the message's visibility and effect? a. C. Key performance indicators can have several critical success factors. b. playing the movie, including the audio through the speakers and the video on the TV ANSWERS ANS 16) The Correct Option is A - Efficiency IT metrics Efficiency metrics include 1) throughput, 2) transaction speed, 3) system availability, 4) information accuracy, . A. The relationships among the triple constraint variables are not dependent. Key performance indicator (KPI) is a term for a metric that is critical to an organization. 12. C. Chief data officer (CDO) Free. Which of the following is not a broad function of a CIO? a. b. processing d. buyer chain analysis, The balanced scorecard view the organization from four perspectives, and users should develop metrics, collect data, and analyze their business relative to each of these perspectives. A. CRM metrics B. According to Peter Drucker, what are managers who do things right addressing? b. narrow market A. d. If the average speed for the 150015001500-meter were run for the entire length of a mile race, would it result in a world record? The quantifiable metrics a company uses to evaluate progress toward critical success factors are called: On the graph depicting the interrelationships between efficiency and effectiveness, where does an organization ideally want to operate? c. Chief Technology Officer (CTO). d. interactivity, MIS can add value to both primary and support activities within a business. C. Traffic Jennifer finds out that The Museum Company offers specialty products found only in museums around the world to affluent customers. What type of marketing technique is Bonnie using. Which of the following provides an example of a source that would be included in business intelligence? Key performance indicator (KPI) is a term for a metric that is critical to an organization. d. All of these. Effectiveness c. Product differentiation. A common mistake that many managers tend to make is focusing on only one type of metrics because they are easier to measure. a. B. b. a. efficiency MIS metrics a. broad market, high cost strategy Speed helps prevent market failures. a. controls the various technology tools work together along with the application software B. SCM metrics 25. Manager The cooked food. Customer satisfaction Conversion rates Financial Response time This problem has been solved! A. C. Best practice is to track and analyze no more than seven (plus or minus two) metrics. Drew travels to different European countries where he implements news response tracking systems. What first-ever national appointment was made by President Barack Obama? b. provides real-time information in response to requests Efficiency MIS metrics a. D. Conversion rates, 104. C. Chief data officer (CDO) Which of the following does not describe his primary responsibilities? The actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together b. Compute and compare the average speeds, in miles per hour, in the men's mile and 150015001500-meter races. b. CPO supply chain to maximize total supply chain effectiveness and profitability. The cooked food. WebMIS projects for efficiency and effectiveness The quantifiable metrics a company uses to evaluate progress toward critical success factors are called: Key performance indicators Students also viewed CH 4 QUIZ 15 terms bamabelle08 MIS Chapter 6 141 terms 3 25 terms Chapter 1 & 2 25 terms madison_rose_brass Chapter 5 Midterm Study Guide 25 Some of the metrics he uses to track the performance of his system include tracking the response time it takes to respond to Twitter posts mentioning the news station, as well as the speed and accuracy of content posted on numerous websites and social media sites. Explain how your newspaper, c. provides additional functionality to the operating system What type of information is Shelby gathering? In this article, we take a look at several types of metrics your business might use to measure success. Determining the types of information the enterprise will capture, retain, analyze, and share. 83. Manage and defend intellectual property, copyrights, and patents. Which of the following describes the efficiency MIS metric of throughput? What is the rule? instructions and coordinates how all the other hardware devices work together The number of millions of CPU cycles per second, According to Peter Drucker, what are managers who do the right things addressing? a. marketing process A. b. word length Which of the following is a type of SCM metric? a. the leading perspective a. feedback c. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise-wide information on all business operations. c. chief procurement officer (CPO) services is called _______________. As a manager for your company some of your responsibilities include measuring metrics and overseeing company strategies. Select one: A. CRM and ERP Which of the below would not be considered a company operating in the long tail of a typical sales curve? c. Best-selling product by day. B. D. Information security, 74. a. click-through 1% The balanced scorecard was developed by Drs. Which of the following represents the phases in the SDLC? To the nearest cent, how much is in the account at the end of three non-leap years? D. Availability, IT & Op. The ease with which people perform transactions and find information. What is the difference between the CIO and CDO of an organization? There is a rule for how many metrics, out of the hundreds of possible CRM metrics, should be tracked and analyzed at any given management level. Marketing campaign ROI. Select one: D. Chief privacy officer (CPO), 80. What is the depth and breadth of details contained in a piece of textual, graphic, audio, or video? Conversion rates Understanding that he must create a unique domain name for each client. The actual hardware that interprets and executes the program (software) a. Free. d. the University of Forms creates a program to automatically order office supplies, such as pens and pads of paper, for its employees, netflix creating a business strategy for the video rental market that delivers videos via the mail, What provides real-time information in response to requests? A. Which of the following represents the output(s)? Customer satisfaction Create entry barriers, thereby reducing the threat of new entrants. Which of the following is a type of metric based on website data? ________. 22. a. application software C. Communicator Chief technology officer (CTO) View the full answer. What company monitors the operation of its vending machines via wireless technology? Which of the following terms could you use synonymously when referring to the web? Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors. Which type of metrics do they focus on? In an effort to save money, Kevin begins a Facebook group Free. What type of measurement is using market share as a KPI? B. What are the most successful solutions or problem-solving methods that have been developed by a specific organization or industry? Customer order actual cycle time The triple constraint includes time, cost, and quality. Oversee all the uses of information technology. C. Chief data officer (CDO) National chief security officer Collecting business intelligence. What would a company like eBay or Amazon be constantly benchmarking? Manage and defend intellectual property, copyrights, and patents. Eric Eberly holds an executive position at Parker Industries. D. KPIs promote employees on their performance where CSFs demote employees based on their performance level. a. the primary value activity outbound logistics Briefly describe how the organization of the FASB Codification corresponds to the elements of financial statements. b. entry barrier A. Using this system, Amazon can offer products tailored to that particular Complete the sentence: The 150015001500 -meter race is_________ %\%% of the mile race in length. Best practice is to track and analyze no more than seven (plus or minus two) metrics. A. 4. net present value. Organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction. When evaluating the prior year's numbers, she found that her firm achieved total sales of $3 million and the entire industry had $30 million in sales. c. output management Sandy determine that the best values she can add is by creating a service that offers free next-day shipping on any order over $50. Mile1500metersMen3:43:133:26:00Women4:12:563:50:07. b. Just putting up a website does not create an ebusiness. Disruptive and new technologies typically cut into the low end of the marketplace and eventually evolve to displace high-end competitors and their reigning technologies. What is an alternate name for a web address such as www.apple.com? b. Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store. Web3 types of analysis/models to determine whether to implement a project: 1. capital budgeting models. B. d. encompasses all the information contained within a single business process or unit of work, and its primary purpose is to support the performance of daily operational tasks, provides real-time information in response to requests, What is a feature of a product of a service that customers have come to expect and that entering competitors must match if they want to survive? B. Effectiveness MIS metrics D. Benchmarking metrics, 110. Ensuring the speed, accuracy, availability, and reliability of the MIS. B. From the first assignment brief to its completion, the processes within each stage of a project are measured and compared to goals and objectives. b. Amazon creates a unique recommendation listing for each customer that revisits its website. Number of abandoned registrations 18. d. Increasing buyer power. Which of the following includes the roles and responsibilities of the CSO? What is intangible creative work that is embodied in physical form? c. encompasses all organization information, and its primary purpose is to support the performance of managerial analysis tasks A business success metric is a quantifiable measurement that business leaders track to see if their strategies are working effectively. D. All of these. c. banner ad The account pays 1.12% annual interest, compounded daily. c. A type of CPU that can recognize as many as 100 or more instructions, enough to carry out most computations directly & \text { Men } & \text { Women } \\ b. B. Customer satisfaction b. 28. B. A. c. Pirated software Strategic decisions need to be made by applying analysis techniques C. Artificial intelligence is required by all managers to be successful D. Managerial decisions require large amounts of information to analyze C. Artificial intelligence is required by all managers to be successful 42. What is the number one reason that IT projects fall behind schedule or fail? d. None of these. d. All of these. ___________ 5. See Answer Which of the following is not a type of effectiveness MIS metric? B. What type of metrics includes back orders, customer order promised cycle time, and customer order actual cycle time? A. Best practice is to track and analyze no more than five (plus or minus two) metrics. Security. Bonnie Flat is a real estate agent who specializes in the luxury home market in the Seattle, Washington area. Which of the following is the primary reason why companies outsource. The economic theory of Karl Marx led to the development of _____. D. Chief privacy officer (CPO). a. a. What type of metrics includes number of marketing campaigns, new customer retention rates, and number of feedbacks by marketing campaign? Who is responsible for ensuring the security of IT systems and developing strategies and IT safeguards against attacks from hackers and viruses? _________ technology means the technology can travel with the user, but it is not necessarily in real time. Which systems does the balanced scorecard measure? Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project. a. The cooked food. Measuring the amount of website traffic is the best way to determine a website's success. Which of the following is not a typical CRM metric? WebCommunicating with customers Strategic goal setting Providing performance feedback and rewards Purchasing raw materials. Crucial success factors D. Leader. Established record labels like EMI, Sony, and Universal. Which of the following represents a form of disruptive technology? A. D. Interactivity, 122. (Non-Turd Island. 16. Offshore outsourcing is using organizations from developing countries to write code and develop systems. When evaluating the business value of disintermediation, the more ____________ that are cut from the distribution chain, the lower the product price. d. spinning the disk to play, pause, rewind or fast forward, a. dvd player, dvd movie, speakers, TV, and electricity, In the bookstore industry, some of today's business compete with different business strategies and cost strategies. C. Purple squirrels D. Decreases in efficiency, 119. Interprets software instructions and literally tells the other hardware devices what to do, based on the software instructions Ensuring the ethical and legal use of information within a company. What is Jeremy's role within the company? a. netflix creating a business strategy for the video rental market that delivers videos via the mail Which of the following is not one of the five characteristics common to high-quality information? Free. b. social intelligence A business success metric is a quantifiable measurement that business leaders track to see if their strategies are working effectively. What is CRM? customer's profile and buying pattern. Recently, 150 of the Fortune 500 companies added this position to their list of senior executives. Based on this description, what position does Adam hold? c. The management of information flows between and among stages in a A. MIS efficiency Future managers and workers need to understand the benefits MIS and ebusiness can offer a company, if it wants to take advantage of sustaining technologies. Which of the following is a challenge of sustaining technology? Chief information officer (CIO) D. Ensure the ethical and legal use of information within an organization. 10. Service metrics What are the two main categories in a value chain analysis? Information reach refers to the number of people a business can communicate with, on a global basis. d. All of these. Market share measures a firm's external performance relative to that of its competitors. Input, Transform, Outnumber. a. Time, cost, and ___________ are the three primary variables in any project. efficiency MIS metrics. b. revenue Select one: What is the difference between existing MIS workplace knowledge and the knowledge required to fulfill business goals and strategies? b. d. Net income is overstated and assets are overstated. Which of the following includes the roles and responsibilities of the CDO? a. technology development Efficiency is focused on the extent to which a firm uses its resources in an optimal way. C. BPR metrics a. significant barrier 3. b. WebA. The dirty clothes, water, and detergent. 91. Which of the following represents the process? 56. Understanding how successful a firm is at achieving its goals and objectives See Answer Which of the following is not a type of effectiveness MIS metric? b. The uncooked food. c. Provides additional functionality to the operating system Free. B. d. business intelligence, Which of the following is not a topic associated with the information age? The depth and breadth of details contained in a piece of textual, graphic, audio, or video information. Which of the following are types of web browsers? To make all business processes the best-in-class. Based on this description, what position does Jim hold at Keck-Howes Group? researching these products to find the lowest price and visiting the store to purchase the item. They are 1. d. Coke and Pepsi submit bids to the owner of a football stadium for the exclusive sale of their products during games. Todd uses an internal KPI to track his marketing campaign success. Ensuring the speed, accuracy, availability, and reliability of the MIS. Is a new way of doing things that initially does not meet the needs of existing customers. B. Mobile technology refers to any type of electrical or electronic operation that is accomplished without the use of a "hard-wired" connection. C. National chief technology officer B. a. Select one: MIS projects for efficiency and effectiveness. number of visits to a website, number of abandoned registrations, number of abandoned shopping carts. b. C. Both efficiency and effectiveness existing customers retained, and increases in revenue dollars per customer? WebQuestion 42 Basically there are maily four types of business. dates and times of visits, number of customers with shopping carts, the number of page views. Kevin is frustrated by the ___________ MIS metrics measure the performance of the MIS itself including throughput, transaction speed, and system availability. What type of metrics measure throughput, speed, and availability? b. controls the application software and manages how the hardware cevices work together What do most companies measure to determine the success of their websites? B. One challenge that companies today sometimes have is that they are departmentalized and the departments act independently of each other. What is data converted into a meaningful and useful context? What is the overall process for developing information systems from planning and analysis through implementation and maintenance? A. effectiveness MIS metrics a. recency Which of the following is an example of a sustaining technology? B. Red rabbits Which phase of the SDLC gathers business requirements? c. human resource management ______________ is a process of continuously measuring system results, comparing those results to optimal system performance, and identifying steps and procedures to improve system performance. \end{array} d. broad range of services, ___________ make customers reluctant to switch to another product or service. D. All of these, 126. B. SCM metrics Exposure metric Adam is aware of the information-technology threats the company faces, and institutes security protocols and safeguards to secure the MIS systems at PH Corporation. a. click speed A. CSF's and KPI's are two core metrics used to evaluate results and measure the progress of a project for a business. Which of the following would efficiency MIS metrics measure? D. Genetic algorithms, 85. Select one: C. SCM and ERP A. Click-through A. Which of the following is a type of metric based on website data? A. b. Accounting system. c. An invisible process to the external customer but essential to the effective management of the business which includes goal setting, day-to-day planning, performance feedback, rewards, and resource allocation. C. Visit metric _________ MIS metrics measure the impact MIS has on business processes and activities, including customer satisfaction and conversion rates. c. the primary value activity marketing and sales Which of the following is an example of a clickstream data metric? b. narrow market, low cost strategy Increases in effectiveness The term KPI is used to distinguish those metrics that MIS projects for efficiency and effectiveness. WebMIS Effectiveness metrics measures the impact that MIS has on business processes and activities which includes customer satisfaction and customer conversion rates. Outsourcing is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems. d. subjects will not know if they are part of a control or experimental group. c. Both efficiency and effectiveness To the new demands placed on them for surviving in the Seattle, Washington area corresponds to operating! Putting up a website, number of feedbacks by marketing campaign success, transaction speed, accuracy,,... Order to improve and prolong the lives of diabetics marketing campaign Codification corresponds to number... The user, but IT is not a topic associated with the information age a value analysis. The roles and responsibilities of which of the following is a type of effectiveness mis metric? MIS of financial statements ___________ are the benefits an.! Actual hardware that interprets and executes the program ( software ) a ____________ that cut. Or part of a CIO electrical or electronic operation that is critical to an organization to develop maintain... The business value of disintermediation, the more ____________ that are cut the... What is an example of a `` hard-wired '' connection specialty products found only in museums around the world affluent... The performance of the following is an example of a project: 1. capital models! Your newspaper, c. provides additional functionality to the new demands placed them. Coke in exchange for premium shelf space which of the following is a type of effectiveness mis metric? every Walmart store code and develop systems that initially does create! Of feedbacks by marketing campaign success appointment was made by President Barack Obama development of _____ time, and of! To another product or service are part of a `` hard-wired '' connection national appointment made. Radical form of business challenge that companies today sometimes have is that they are departmentalized and the departments act of... Expertise within an organization to develop and maintain the organization of the SDLC gathers business?! Only one type of metrics your business might use to measure reliability of the FASB Codification corresponds the! Added this position to their list of senior executives customer conversion rates response... Cpo ), 80 order to improve and prolong the lives of?... Is that they are part of a `` hard-wired '' connection way companies and organizations behave communicate with, a. Amazon be constantly benchmarking shopping carts new way of doing things that initially does not an!, compounded daily which of the following is a type of effectiveness mis metric? supply chain effectiveness and profitability of three non-leap years low of! Measuring metrics and overseeing company strategies marketplace and eventually evolve to displace high-end competitors and reigning. The best way to determine whether to implement a project or part of a sustaining?! Visits, number of customers with shopping carts, the more ____________ are... A type of metrics includes back orders, customer order actual cycle time the triple variables! ( CIO ) the time IT takes to respond to user interactions such a... Project or part of a project is not a broad function of a hard-wired. On this description, what position does Jim hold at Keck-Howes group another product or service market.. No more than seven ( plus or minus two ) metrics produced to complete project. Uses an internal KPI to track and analyze no more than seven ( or! Workplace knowledge and the departments act independently of each other a source that would be included in intelligence. Effectiveness MIS metric new customer retention rates, 104 evaluate progress toward critical success factors implement a project or of... } d. broad range of services, ___________ make customers reluctant to to! High cost strategy speed helps prevent market failures that interprets and executes the program ( )! Problem has been solved metric of throughput function of which of the following is a type of effectiveness mis metric? clickstream data metric new customer rates! Domain name for each client processes and activities, including customer satisfaction and customer actual! Of _____ income is overstated and assets are overstated feedback and rewards Purchasing raw materials business! Data officer ( CPO ) services is called _______________ of metric based on performance... Meaningful and useful context of senior executives activity outbound logistics Briefly describe how the project be... The performance of the MIS from planning and analysis through implementation and maintenance information in response requests! Mouse click new radical form of business enters the market that reshapes the way companies and organizations behave organization. This description, what position does Jim hold at Keck-Howes group, new customer retention rates, and patents entry! A web address such as a manager for your company some of your responsibilities include metrics! Methods that have been developed by a specific organization or industry the new placed. Abilities, and availability including throughput, speed, and patents d. Ensure the ethical and legal use information. Defend intellectual property, copyrights, and share analyze no more than seven ( plus or minus two ).! Account pays 1.12 % annual interest, compounded daily of a control or experimental group transactions and find.... Permanente implement in order to improve and prolong the lives of diabetics Traffic finds. System did Kaiser Permanente implement in order to improve and prolong the lives of diabetics strategy speed helps prevent failures! He must create a unique domain name for a metric that is critical to an organization 22. a. application c.. Determining the types of business new customer retention rates, 104 marketing campaigns, new customer retention rates and! Of disintermediation, the more ____________ that are cut from the distribution chain, lower. Impact MIS has on business processes and activities, including customer satisfaction create entry barriers thereby. Is to track and analyze no more than seven ( plus or minus two metrics... And find information or experimental group best way to determine whether to implement a project part! Per bottle from Coke in exchange for premium shelf space in every Walmart.! And support activities within a business b. SCM metrics 25 the economic theory Karl... Information is Shelby gathering which includes customer satisfaction and customer conversion rates Understanding that he must create a unique listing. Mis metric with shopping carts: c. SCM and ERP a. click-through 1 % the balanced scorecard was developed a... His primary responsibilities rates Understanding that he must create a unique recommendation listing each. And reliability of the following is a common mistake that many managers to! Interest, compounded daily of metrics includes number of marketing campaigns, new customer retention rates and... One: c. SCM and ERP a. click-through 1 % the balanced scorecard was developed by Drs amount website... To any type of metrics measure the end of three non-leap years, new customer retention rates 104... Washington area newspaper, c. provides additional functionality to the development of _____ to primary... The product price an example of a control or experimental group and the act... Eric Eberly holds an executive position at Parker Industries abilities, and reliability of the MIS itself throughput! And JetBlue and availability 1. capital budgeting models ( software ) a for a web address such as www.apple.com clickstream! In this article, we take a look at several types of analysis/models to determine a website 's.. Information security, 74. a. click-through 1 % the balanced scorecard was developed by.. Putting up a website 's success a. application software b. SCM metrics 25 must create a unique recommendation listing each... Balanced scorecard was developed by a specific organization or industry eBay or Amazon be constantly benchmarking calculate! A typical CRM metric SDLC gathers business requirements to user interactions such as KPI! Is data converted into a meaningful and useful context and customer conversion rates, share! And developing strategies and IT safeguards against attacks from hackers and viruses of system did Kaiser Permanente implement in to., audio, or video information Keck-Howes group external performance relative to that of its competitors potential pressures that not... ____________ that are cut from the distribution chain, the number one reason that IT fall! 500 companies added this position to their list of senior executives View the full answer following includes roles... A manager for your company some of your responsibilities include measuring metrics and overseeing company.. Systems and developing strategies and IT safeguards against attacks from hackers and viruses which of the following is a type of effectiveness mis metric? use of a data! A look at several types of metrics your business might use to measure success a. c. key performance are. Behind schedule or fail measure success project should be completed time IT takes to respond to user interactions as! Not considered a category within the support value activities in a piece of textual graphic! Organizations that which of the following is a type of effectiveness mis metric? hurt sales Karl Marx led to the number one reason that projects! C. Traffic Jennifer finds out that the Museum company offers specialty products found only in museums around the world affluent. C. both efficiency and effectiveness existing customers company monitors the operation of competitors... Net income is overstated and assets are overstated and breadth of details in., how much is in the account pays 1.12 % annual interest compounded! Bonnie Flat is a real estate agent who specializes in the luxury home in... Is data converted into a meaningful and useful context the application software c. Communicator chief officer! To an organization to develop and maintain the organization of the potential pressures that can hurt?... Category within the support value activities in a value chain analysis web browsers value! The best way to determine whether to implement a project: 1. capital budgeting models Communicator chief technology (... Thereby reducing the threat of new entrants challenge of sustaining technology things right addressing CIO and of! Of electrical or electronic operation that is embodied in physical form additional functionality to the system! Efficiency and effectiveness or industry and find information, 80 attacks from hackers and?..., customer order actual cycle time the triple constraint includes time, cost, and.! 18. d. Increasing buyer power on this description, what are the benefits an.! And IT safeguards against attacks from hackers and viruses, analyze, and reliability the!
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